Thursday, May 22, 2014

Sponsor Relations Coordinator - ChildFund India (Apply by: 27 May 2014)


Title: Sponsor Relations Coordinator

Division/Department: Sponsor Relations

Location: Bangalore

Reporting Relationship: Sponsor Relations Manager

Summary


The position is responsible for consolidating of sponsorship data as mentioned below; additionally the job entails coordinating key activities in the sponsorship function in terms of LINCS & SRIS data base management, while maintaining corporate status on SR systems, files and backup of critical information at the National Office.

DUTIES/RESPONSIBILITIES

LINCS Management:
  • Process replication daily,
  • Prepare National Director Welcome Letters and send to sponsors on a weekly basis
  • Generate Child Status Slips (CSS), Welcome & Bonding letter requests on a weekly basis,
  • Generate Request Assignment Materials (RAM) on a bi-weekly basis,
  • Import DFC data on a monthly basis
  • Generate Child Initiated Letter Requests on a monthly basis
  • Despatch requests logs/MCS/CSS to all partners by email
  • Ensure all CIFs are with narratives and photographs of children are attached by running reports
  • Upload children’s photos through FTP on a daily basis
  • Ensure ID reject and quality reject photos are downloaded and resubmitted to IO through FTP
Crystal Reports: Generate specific reports and when required such as:
  • CF Alliance-wise, Child Status-wise, Age & gender-wise
  • SR details including children against each partners in various status’, partner status’, Letter of Agreement ( LOA) , Project Description Form (PDF), Partner start/end dates, quota/enrollment, Sponsored, Available/Unavailable Status
  • Provide analytical report when required
  • Special requests on child success stories, photos for birthday/special cards to ChildFund Alliance Offices, ChildFund Information and Communication Officer Etc
Project Description Form (PDF): Maintain before the expiry date – collect information from partners and send to IO after review

Partner Newsletter: Ensure revision once in three years

Pre-notification letter: Guide partners to prepare pre-notification letters and sent to IO

Data Management

Prepare quarterly/annual reports, assist in budget preparation, and give hand-hold support to generate SSIMS reports, analyze data, identify critical issues and overcome the same with right interventions

Child Verification Process (CVS):
  • Communicate with IO regarding the CVS Schedule and LINCS data import
  • Share information with partners
  • Support partners on CVS Website entries
  • Quality Assurance & Management – Work with M & E and provide support/reports when required during the CVS process
  • Prepare materials for self-certification and consolidated reports to submit to Regional/International Office
SRIS management/Training:
  • Ensure all partner database is updated and maintained in the system
  • Provide support for SR staff both at NO and partners
  • Communicate with Developer Support Services/IT service
  • Generate management reports for analysis and program intervention
  • Provide information as required by the Developers/IT
Local Sponsorship:
  • Establish/maintain data of children and sponsors
  • Sponsor assignment
  • Child – Sponsor Communication
Special Assignments
  • Providing Induction to new staff
  • Giving orientation to partners
  • Training on SR/SRIS/CVS etc
  • Visit partners to give handhold support
  • Involve in discussion on BRIDGE matters and provide necessary information when asked for
QUALIFICATIONS/EXPERIENCE
  • A Bachelor’s degree in any development discipline. A Master’s degree would be an advantage
  • Excellent computer skills (Windows environment)
  • A minimum of five years’ experience in a progressive INGO/NGO environment with an mix of field and sponsorship systems
  • Speaking, reading and writing of at least one local language would be an advantage. Willingness to learn other languages/dialects desirable.
COMPETENCIES:
  • Results orientation
  • Inter-personal Skills
  • Project Management
  • Oral & written communication skills
  • Responsibility
  • Responsiveness
  • Team player
  • Active and good listener
  • Timeliness
  • Tenacity
  • Creativity
  • Tolerance
Apply by: 27 May 2014

Please send your applications to : recruitment@childfundindia.org with subject line "Sponsor Relations Coordinator"

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