Sponsor Relations Coordinator - ChildFund India (Apply by: 27 May 2014)

Title: Sponsor Relations Coordinator

Division/Department: Sponsor Relations

Location: Bangalore

Reporting Relationship: Sponsor Relations Manager

Summary

The position is responsible for consolidating of sponsorship data as mentioned below; additionally the job entails coordinating key activities in the sponsorship function in terms of LINCS & SRIS data base management, while maintaining corporate status on SR systems, files and backup of critical information at the National Office.
DUTIES/RESPONSIBILITIES

LINCS Management:

• Process replication daily,
• Prepare National Director Welcome Letters and send to sponsors on a weekly basis
• Generate Child Status Slips (CSS), Welcome & Bonding letter requests on a weekly basis,
• Generate Request Assignment Materials (RAM) on a bi-weekly basis,
• Import DFC data on a monthly basis
• Generate Child Initiated Letter Requests on a monthly basis
• Despatch requests logs/MCS/CSS to all partners by email
• Ensure all CIFs are with narratives and photographs of children are attached by running reports
• Upload children’s photos through FTP on a daily basis
• Ensure ID reject and quality reject photos are downloaded and resubmitted to IO through FTP

Crystal Reports: Generate specific reports and when required such as:

• CF Alliance-wise, Child Status-wise, Age & gender-wise
• SR details including children against each partners in various status’, partner status’, Letter of Agreement ( LOA) , Project Description Form (PDF), Partner start/end dates, quota/enrollment, Sponsored, Available/Unavailable Status
• Provide analytical report when required
• Special requests on child success stories, photos for birthday/special cards to ChildFund Alliance Offices, ChildFund Information and Communication Officer Etc

Project Description Form (PDF): Maintain before the expiry date – collect information from partners and send to IO after review

Partner Newsletter: Ensure revision once in three years

Pre-notification letter: Guide partners to prepare pre-notification letters and sent to IO

Data Management

Prepare quarterly/annual reports, assist in budget preparation, and give hand-hold support to generate SSIMS reports, analyze data, identify critical issues and overcome the same with right interventions

Child Verification Process (CVS):

• Communicate with IO regarding the CVS Schedule and LINCS data import
• Share information with partners
• Support partners on CVS Website entries
• Quality Assurance & Management – Work with M & E and provide support/reports when required during the CVS process
• Prepare materials for self-certification and consolidated reports to submit to Regional/International Office

SRIS management/Training:

• Ensure all partner database is updated and maintained in the system
• Provide support for SR staff both at NO and partners
• Communicate with Developer Support Services/IT service
• Generate management reports for analysis and program intervention
• Provide information as required by the Developers/IT

Local Sponsorship:

• Establish/maintain data of children and sponsors
• Sponsor assignment
• Child – Sponsor Communication

Special Assignments

• Providing Induction to new staff
• Giving orientation to partners
• Training on SR/SRIS/CVS etc
• Visit partners to give handhold support
• Involve in discussion on BRIDGE matters and provide necessary information when asked for

QUALIFICATIONS/EXPERIENCE

• A Bachelor’s degree in any development discipline. A Master’s degree would be an advantage
• Excellent computer skills (Windows environment)
• A minimum of five years’ experience in a progressive INGO/NGO environment with an mix of field and sponsorship systems
• Speaking, reading and writing of at least one local language would be an advantage. Willingness to learn other languages/dialects desirable.

COMPETENCIES:

• Results orientation
• Inter-personal Skills
• Project Management
• Oral & written communication skills
• Responsibility
• Responsiveness
• Team player
• Active and good listener
• Timeliness
• Tenacity
• Creativity
• Tolerance

Apply by: 27 May 2014

Please send your applications to : recruitment@childfundindia.org with subject line "Sponsor Relations Coordinator"