M&E Manager - Water.org (Apply by: Open)

JOB DESCRIPTION
M&E Manager, Water.org, New Delhi

1. POSITION VACANT: M&E Manager, Water.org, New Delhi

2. ORGANIZATION BACKGROUND:

Water.org, head quartered in Kansas City, Missouri, USA, works to ensure safe water and sanitation for all.

Co-founded by Gary White and Matt Damon in 2009, Water.org has impacted more than three million lives and transformed thousands of communities in Africa, South Asia, and Latin America.

750 million people (about one in 10), globally lack access to safe water and 2.4 billion people (about one in three), do not have access to a toilet. Water.org serves these people.

Water.org goes beyond traditional approaches to safe water and sanitation, focusing on addressing the underlying causes of this global crisis and innovating to deliver large-scale and sustainable change.

Water.org’s program in India provides safe drinking water and adequate sanitation facilities to families living in rural and urban Indian communities in 11 states and one Union Territory viz. Andhra Pradesh, Karnataka, Madhya Pradesh, Maharsashtra, Rajashthan, Bihar, Chhattisgarh, Orissa, West Bengal, Assam, Tamil Nadu and Pondicherry (UT). Water.org offers both grant and WaterCredit programs in India.

For more information, please visit, http://water.org/  

3. JOB DESCRIPTION/ RESPONSIBILITIES:

Reporting to the Executive Director, India, the M&E Manager shall be responsible for managingWater.org’s monitoring and evaluation activities, supporting program teams and data management systems, and facilitating the sharing of Water.org program and sector statistics. The post has matrix reporting to the Senior Manager MEL, USA.

Key Responsibilities:

1. Monitor and Evaluate Governance and Processes

(1) Manage monitoring and evaluation frameworks that are tailored to specific initiatives and program models; 
(2) Maintain and contribute to the development of guidelines, processes, and tools, to improve governance of minimum standards across Water.org programs, in conjunction with Water.org global standards; 
(3) Develop and manage monitoring and evaluation related work flow processes among India program staff; 
(4) Provide ongoing training and support to program staff in India to maintain consistent global monitoring tools and indicators; 
(5) Support and contribute to communications with staff regarding monitoring and evaluation activities; 
(6) Provide coordination and support to in-country research initiatives, in collaboration with Research Manager and U.S. Monitoring, Evaluation and Learning (MEL) team.

2. Management Information Systems

(1) Maintain Water.org’s program management information systems viz. WaterPortal and mWater, for India programs and initiatives, and provide training and technical support to in-country program staff;
(2) Work with program and U.S. MEL staff, to ensure the quality, timeliness, and relevance of India program data;
(3) Manage program data generated through international programs and engagements; 
(4) Respond to technical challenges with partners’ data entry and reporting, liaising with other program staff and third-party consultants.

3. Assist in Evaluation, Data Collection, Management, Analysis 
and Dissemination Activities

(1) Lead, strategize, conceptualize, design, develop, implement and continuously improve, monitoring and evaluation frameworks and systems; 
(2) Work with program team members in the U.S. and international offices and with third parties, to collect timely, relevant, and accurate programmatic evaluation data from initiatives;
(3) Conduct analysis of program data and respond to program data-related requests from internal and external stakeholders;
(4) Support U.S Learning Manager and MEL teams in the following areas: a) development and facilitation of participatory learning spaces among partner network and b) planning , coordinating and implementing of exposure visits and partner meetings.

4. Coordinate Information-related Activities:

(1) Develop reports for proposals and presentations; 
(2) Assist IP team in developing easily accessible data summary tables and views; 
(3) Assist Executive Director and US teams in responding to data-related requests from external stakeholders; 
(4) Coordinate partner feedback loops on MEL related activities and promote learnings via conferences and stakeholder engagements;
(5)  Support the U.S. Learning Manager and MEL team in developing and coordinating learning materials for internal and external audiences.

4. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES:        

Qualifications: 
Applicants must possess a Master’s degree in statistics, social work, health, economics, management, or alternate relevant field.

Experience:
A minimum of five to seven years of relevant, professional experience in:

(1) Monitoring and Evaluation and experience of working on large-scale development projects, including government PPP initiatives;
(2) Project management;
(3) Stakeholder management with ability to work with various project leaders to bring about change in monitoring and evaluation methodology and capability;
(4) Survey development, administration and analysis;
(5) Data visualizations and distilling key findings.

Skills: 
(1) Fluency with spreadsheets and databases;
(2) Strong English skills, ability to effectively communicate with U.S. based MEL team regularly;
(3) Ability to distill data for different audiences;
(4) People skills, including ability to work well with those from various backgrounds and cultures;
(5) Strong analytic skills;
(6) High level of integrity and honesty;
(7) Self-starter who can initiate, implement and complete projects;
(8) Emotional intelligence;
(9) Strong project management skills; 
(10) Excellent communication, persuasive writing and editing skills; 
(11) Customer Focus with ability to build strong customer relationships and deliver customer-centric solutions;
(12) Nimble Learning– Actively learning through experimentation when facing new problems, using both successes and failures as learning fodder; 
(13) Drives Results – consistently achieving results, even under tough circumstances; 
(14) Collaborates – Building partnerships and working collaboratively with others to meet shared objectives;
(15) Self-development– Actively seeking new ways to grow and be challenged, using other formal and informal development channels; 
(16) Optimize Work Processes– Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement;
(17) Manages Ambiguity - Manages ambiguity by operating effectively, even when things are not certain or the way forward is not clear; 
(18) Instils Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity; 
(19) Financial Stewardship - Demonstrates fiscally responsible decision making as applicable to one’s role; 
(20) Monitoring and evaluation best practices, particularly within international development:

(a)Tracking targets, data management, and reporting;
(b) Aligning metrics; 
(c) Creating and implementing efficient and effective processes; 
(d) Distilling findings 
(d.1) Ability to conduct basic research and data analysis.
(d.2) Integrating program learnings into M&E activities

(21) Fluency with data management and analysis tools; 
(22) Understanding of microfinance and/or water and sanitation crisis strongly preferred; 
(23)  Ability to rapidly learn new systems and technological tools and transfer those learnings to colleagues;
(24) Talent for translating complex topics into clear, concise, and compelling content; 
(25) Demonstrated flexibility and comfort operating under tight deadlines.

5. COMPENSATION OFFERED:

The gross remuneration budgeted for the position is attractive. Offers shall be commensurate with the qualifications, experience and salary history, of the selected candidate.

6. LOCATION: New Delhi/ Chennai

7. REFERENCE: MEM-WO

8. CONTACT INFORMATION:

Senior Consultant
Strategic Alliance Management Services P Ltd.
1/1B, Choudhary Hetram House, Bharat Nagar 
New Friends Colony, New Delhi 110 025
Phones: 011-2684-2162; 011-4165-3612; 011-4101-1564 and 011-4101-1565
Email: mem-wo@sams.co.in

9. APPLICATION PROCESS:

Eligible candidates interested in this position are requested to apply with a cover letter that highlights their motivation to apply and suitability for the position, their updated resume and three references, to the above email id.

(Water.org is an equal opportunity employer and does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. The organization is committed to providing an inclusive and welcoming environment.)