Tuesday, December 5, 2017

Senior Manager (Operations) - Room to Read

Sr. Manager, Operations

Organization: Room to Read

Location: Delhi

Position Overview:

The Sr. Manager (Library) - Operations, is a member of Operations team at the country office. This position will report directly to the Program Operations Director. The Sr. Manager Operations will directly assist the Program Operations Director in ensuring smooth operations at the field level (AP, Telangana, Karnataka, Delhi, Maharashtra and Rajasthan), and will be directly supervising the Field Managers to accomplish the operations’ department goals. The Sr. Manager Operations will also be instrumental in coordinating with other departments at CO and GO level. This position also involves frequent travelling to the field offices, as well as regular interaction with the education officials, partners, school administrators, teacher and students.

Duties and Responsibilities:

Management, Planning and Coordination

  • Develop a good understanding of all RtR programs, their inter-linkages in view of the convergence, including GEP.
  • Lead the efforts to create a tracker of the states allocated and update it regularly, including procurement.
  • Coordinating and following up with the allocated state teams and admin. department on various reports, ICs, and budget related issues.
  • Providing support to OPs team in tracking ICs and corresponding expenses at the state level, while working closely with the allocated state teams.
  • Analyse budgets and forecasts of GEP and literacy program for the allocated states. Follow up on the variances in ICs and spending at the state level individually and/or with the POD.
  • Coordinate with other program teams for timely redressal and mitigation of various operational issues.
  • Provide support in Annual Planning and Budgeting process.
  • Coordinating with RM&E will study the analysis of Literacy and GEP data trends, identifying potential risks and deviations in implementation of program design. Will also look for and report the ineffective /inconsistent processes at field levels, and process improvement.
  • Communicate and correspond with GO counterparts to seek highlight issues and seek clarification on various aspects of operations in the country.
  • Helps developing systems to keep record of the all the PNGOs, and state level partnerships, do follow ups for the timely renewal of the partnership documents (agreements/MoUs).
  • Innovate and create systems with POD that are easily adaptable at the field level, to increase operational efficiency of the organization.
  • Identify implementation challenges, provide solutions or flag to Program Operations Director (POD) for redressal.
  • Second line to the POD and represent POD in various meetings as and when required.
  • Coordinate with the other departments – Finance, Admin, GEP and LP.
  • Ensure smooth process flow of events.
  • Collaborate with Field Managers of the allocated states and conduct Operations’ call on monthly basis.
  • Participate in ToT of Literacy Program and Social Mobilizer training (SM) of GEP Program.

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