Cornea Distribution Coordinator - SightLife (Apply by: June 23, 2016)

JOB DESCRIPTION
Cornea Distribution Coordinator 
SightLife, New Delhi

1. POSITION VACANT: Cornea Distribution Coordinator, SightLife, New Delhi

2. ORGANIZATION BACKGROUND:

Headquartered at Seattle, WA-USA, SightLife is one of the leading eye banks in the world, and serves as an international non-governmental organization (INGO) to eliminate corneal blindness.

Working with surgeons in over 30 countries, SightLife and its Global Partners restore sight to more than 20 men, women, and children each day. This is accomplished through eye banks, which are centers for the recovery and placement of eye tissue used in cornea transplants. SightLife’s mission is to eliminate corneal blindness globally through partnerships with eye banks in developing countries, where 90% of the 10 million people suffering from curable corneal blindness live.

SightLife constituted a small team of senior management and distribution professionals in India in 2010 for this purpose. This is an exciting opportunity to come on board an ambitious social initiative which has already begun to beneficially impact millions of Indians suffering from reversible blindness. 

For more information please visit, http://www.sightlife.org 

3. JOB DESCRIPTION/ RESPONSIBILITIES:

Reporting to the Distribution Manager, India, the Distribution Coordinator shall be coordinating and supervising day to day functioning of the EBAI-SightLife Cornea Distribution System (CDS) for India. He/she shall be assisting in creating and maintaining relationships with corneal surgeons, surgical centers, and eye banks. He/ she shall be responsible for analytics that help quantify performance of CDS and plan future operations. He/she shall be ensuring compliance of CDS Manual of Policies and Procedures, including medical prioritization, tissue evaluation process, etc.

Key Responsibilities:

(1) Placing tissue according to approved Policies and Procedures;
(2) Reviewing and improving policies and procedures on distribution, including documentation and maintenance of records and through analysis of data;
(3) Conducting data analytics to find patterns, correlations, trends, customer preferences, etc; 
(4) Maintaining accurate and detailed records of CDS activities and data; 
(5) Communicating and managing relationships with eye banks and surgeons on a daily basis;
(6) Building and maintaining a network of corneal surgeons to increase potential outlets;
(7) Coordinating with Distribution Manager to improve Corneal Surgeon Database;
(8) Supporting various SightLife activities in managing partner relations;
(9) Other tasks as required.

4. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES:        

Qualification:
The applicant should possess a Bachelor’s degree.

Experience:
(1) Minimum two years’ work experience; 
(2) Experience in supply chain management in the field of healthcare preferred;
(3) Experience in customer care and communications field shall be an added advantage.

Skills and Attributes: 
(1) Demonstrable exceptional customer service and professional demeanor;
(2) Excellent oral and written communication skills with the ability to interact effectively with all levels of employees (i.e. Eye Bank Managers, Coordinators, Surgeons, etc);
(3) Open to learn medical terms and build in-depth knowledge of ophthalmology and corneal surgery;
(4) Ability to work independently and show good judgment under pressure;
(5) Strong organizational skills and detail oriented;
(6) High personal integrity and ethics;
(7) Excellent computer skills; knowledge of Excel necessary;
(8) Position requires flexible work schedule to include evenings, weekends, and holidays;
(9) Adept at multi-tasking;
(10) Resourceful, responsible, mission-driven;
(11) Proficiency in English and Hindi.

5. COMPENSATION OFFERED:

Gross compensation for the position shall be attractive. The offer made to the selected candidate shall be commensurate with qualifications, experience and salary history.

6. LOCATION:

New Delhi

7. REFERENCE: DC-SL

8. CONTACT INFORMATION:

Senior Consultant
Strategic Alliance Management Services P Ltd.
1/1B, Choudhary Hetram House, Bharat Nagar
New Friends Colony, New Delhi 110 025
Phones: 011-2684-2162; 011-4165-3612; 011-4101-1564 and 011-4101-1565
Email: dc-sl@sams.co.in 

9. LAST DATE FOR APPLICATIONS:

Eligible candidates interested in this position are requested apply to dc-sl@sams.co.in 
with a cover letter, discussing their interest in and suitability for the position, along with an updated resume, giving details of three references, current cost to organisation and expected compensation, by June 23, 2016. For further details, please visit www.sams.co.in.