JOB DESCRIPTION
Surgeon Relationship
Manager, SightLife, New Delhi
1. POSITION VACANT: Surgeon Relationship Manager- SightLife, New
Delhi
2. ORGANIZATION BACKGROUND:
Headquartered at Seattle, WA-USA, SightLife is the only non-profit global health
organization, focused solely on eliminating corneal blindness.
Working with surgeons in over 30 countries, SightLife and its Global Partners restore sight
to more than 20 men, women, and children each day. This is accomplished through
eye banks, which are centers for the recovery and placement of eye tissue used
in cornea transplants.
SightLife’s mission
is to eliminate corneal blindness globally, through partnerships with eye banks
in developing countries, where 90% of the world’s 10 million persons, estimated
to suffer from curable corneal blindness, live.
SightLife constituted
a small team of senior management and distribution professionals in India in
2010 for this purpose and building on the organization’s global expertise, has
successfully implemented a comprehensive program to support the development of
eye banks and corneal surgeons, across India.
This is an exciting opportunity to come on board an ambitious
social initiative which has already begun to beneficially impact millions of
Indians suffering from reversible blindness.
For more
information please visit, http://www.sightlife.org
3. JOB DESCRIPTION/ RESPONSIBILITIES:
Reporting to SightLife’s Director- Surgeon Training and working collaboratively
with key globalSightLife staff and subject matter experts, the Surgeon
Relationship Manager shall
be responsible for managing SightLife programs in India.
The focus of the post-holder shall be to implement the surgeon
training program in India, by managing relationships with corneal surgeons at
various healthcare facilities across the country. S/he will plan and execute
training events, maintain relationships with eye hospitals and corneal
surgeons. The post holder will act as an ambassador for the Surgeon Skills
Transfer Program, communicating the value the program brings to the corneal
surgeon community.
Key Responsibilities
(1) With the guidance of Director of Surgeon Training & Regional Sr. Director of Strategic Initiatives, support and build long-term, trusting relationships with all key decision makers/ stakeholders (viz. surgeons, eye hospitals, etc);
(1) With the guidance of Director of Surgeon Training & Regional Sr. Director of Strategic Initiatives, support and build long-term, trusting relationships with all key decision makers/ stakeholders (viz. surgeons, eye hospitals, etc);
Support the Director of Surgeon Training:
(2) Support the Surgeon Skills Transfer Program, from planning to execution;
(3) strong relationships with corneal surgeons and researchers, key thought leaders and administrators at partner organizations, specific to the evolution and engagement of SightLife’s surgeon training program. Be proactive in understanding trends in corneal surgery both nationally and internationally and issues that are likely to impact SightLife’s global mission;
(4) Ensure participation or representation at national and international trade shows, as necessary;
(5) Serve as host to visiting corneal surgeons and other VIPs in India;
(6) Manage event (surgeon trainings, wet labs) logistics such as travel, registration, set-up requirements, etc.; communicate event details to internal and external audiences;
(7) Manage the tracking, monitoring and gathering of project level reports and program information for the surgeon training program;
(8) Professional, social, engaged, yet measured interaction with corneal surgeons and their staff in various settings such as the operating room, clinic, professional conferences and social settings;
(9) Support online communications activities, including drafting text for website and various publications;
(10) Coordinate between surgeon training and eye bank development programs in India;
(11) Ensure proper coordination of all surgeon training program activities in consultation with her/his supervisor.
(2) Support the Surgeon Skills Transfer Program, from planning to execution;
(3) strong relationships with corneal surgeons and researchers, key thought leaders and administrators at partner organizations, specific to the evolution and engagement of SightLife’s surgeon training program. Be proactive in understanding trends in corneal surgery both nationally and internationally and issues that are likely to impact SightLife’s global mission;
(4) Ensure participation or representation at national and international trade shows, as necessary;
(5) Serve as host to visiting corneal surgeons and other VIPs in India;
(6) Manage event (surgeon trainings, wet labs) logistics such as travel, registration, set-up requirements, etc.; communicate event details to internal and external audiences;
(7) Manage the tracking, monitoring and gathering of project level reports and program information for the surgeon training program;
(8) Professional, social, engaged, yet measured interaction with corneal surgeons and their staff in various settings such as the operating room, clinic, professional conferences and social settings;
(9) Support online communications activities, including drafting text for website and various publications;
(10) Coordinate between surgeon training and eye bank development programs in India;
(11) Ensure proper coordination of all surgeon training program activities in consultation with her/his supervisor.
Support the Regional Sr. Director of Strategic Initiatives:
(12) Provide support services to the Sr. Director of Strategic Initiatives for the Medical Advisory Board/Committee, including meeting preparation, logistics, communications and follow-up. Identify key topics and organize meeting within MD community to help standardize medical practices across eye banks.
(13) Conduct research and prepare background information for advocacy, decisions, meetings, and other outreach.
(14) Jointly build and execute strategic plan to bring change in Medical college curriculum, ensuring corneal surgery gains visibility and importance in ophthalmology world.
(12) Provide support services to the Sr. Director of Strategic Initiatives for the Medical Advisory Board/Committee, including meeting preparation, logistics, communications and follow-up. Identify key topics and organize meeting within MD community to help standardize medical practices across eye banks.
(13) Conduct research and prepare background information for advocacy, decisions, meetings, and other outreach.
(14) Jointly build and execute strategic plan to bring change in Medical college curriculum, ensuring corneal surgery gains visibility and importance in ophthalmology world.
4. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES:
Qualification:
(1)The applicant must possess a Masters in Business Administration
(MBA), or Public Health (MPH), or other relevant professional qualification,
from a top notch, premier institute.
Experience:
(1) Minimum five years of progressive experience in marketing,
concept selling, relationship management, or business development, preferably
in a, global health or healthcare set-up;
(2) Minimum five years of progressive experience in building successful customer relationships;
(3) Minimum two years of project management expertise.
(2) Minimum five years of progressive experience in building successful customer relationships;
(3) Minimum two years of project management expertise.
Skills and Attributes:
(1) Experience in successfully building and maintaining
client-based relationships;
(2) Excellent communication skills in English and Hindi is essential. Knowledge of a third language shall be an advantage;
(3) Exceptional verbal, written, analytical, presentation, customer service and interpersonal skills;
(4) Ability to coordinate projects with multiple and occasionally conflicting priorities, simultaneously.
(5) Ability to meet deadlines and accurately attend to details in high pressure situations.
(6) Excellent planning, time management, decision-making and organization skills;
(7) Self-motivated team player with desire and ability to learn rapidly;
(8) Ability to work independently and follow through on assignments with minimal supervision;
(9) Ability to establish and maintain cooperative working relationships with a variety of staff levels and with external vendors;
(10) Excellent computer skills with proficiency in Microsoft Office applications. Ability to use basic PCs, standard desktop software, Web meeting applications/ Virtual PC software and stay current with relevant technology and innovation;
(11) Commitment to the cause of corneal donation;
(12) High personal integrity and ethics;
(13) Ability to work late nights on periodic basis, as a participant in global meetings in different time zones;
(14) Ability to travel 20% of the time and internationally 10% of the time.
(2) Excellent communication skills in English and Hindi is essential. Knowledge of a third language shall be an advantage;
(3) Exceptional verbal, written, analytical, presentation, customer service and interpersonal skills;
(4) Ability to coordinate projects with multiple and occasionally conflicting priorities, simultaneously.
(5) Ability to meet deadlines and accurately attend to details in high pressure situations.
(6) Excellent planning, time management, decision-making and organization skills;
(7) Self-motivated team player with desire and ability to learn rapidly;
(8) Ability to work independently and follow through on assignments with minimal supervision;
(9) Ability to establish and maintain cooperative working relationships with a variety of staff levels and with external vendors;
(10) Excellent computer skills with proficiency in Microsoft Office applications. Ability to use basic PCs, standard desktop software, Web meeting applications/ Virtual PC software and stay current with relevant technology and innovation;
(11) Commitment to the cause of corneal donation;
(12) High personal integrity and ethics;
(13) Ability to work late nights on periodic basis, as a participant in global meetings in different time zones;
(14) Ability to travel 20% of the time and internationally 10% of the time.
5. COMPENSATION OFFERED:
Gross compensation for the position is attractive. The offer made
to the selected candidate shall be commensurate with qualifications, experience
and salary history.
6. LOCATION:
New Delhi
7. REFERENCE:
SRM-SL
8. CONTACT INFORMATION:
Senior
Consultant
Strategic Alliance Management Services P Ltd.,
1/1B, Choudhary Hetram House,
New Friends Colony,
Bharat Nagar, New Delhi -110 025
Email: srm-sl@sams.co.in
Website: http://www.sams.co.in
Strategic Alliance Management Services P Ltd.,
1/1B, Choudhary Hetram House,
New Friends Colony,
Bharat Nagar, New Delhi -110 025
Email: srm-sl@sams.co.in
Website: http://www.sams.co.in
9. LAST DATE FOR APPLICATIONS:
Eligible
candidates interested in this position are requested apply to srm-sl@sams.co.in with a cover
letter, discussing their interest in and suitability for the position, along
with an updated resume, giving details of three references, current cost to
organisation and expected compensation, by or before February 25, 2016. For further details please visit our
website www.sams.co.in
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