Fundraising Assistant (Donor Care & Retention) - UNICEF (Apply by: 03 Sept'14)

Location: New Delhi

Level: GS-5

Temporary Appointment – 364 Days

Closing date: 3 September 2014

Purpose of the Post

Under the direct supervision of the Fundraising Officer, Donor Retention, the incumbent will contribute to the development and implementation of India Country Office individual fundraising strategic plan and will be responsible for supporting activities undertaken to retain and increase the value of UNICEF’s pledge donors.
The role involves co-ordinating the implementation of these plans and budgets with suppliers, agencies and donors. The incumbent will also be responsible for analysing and preparing reports on the performance of each activity.

Major Duties and Responsibilities 

1.         Assist the supervisor and team in developing and implementing donor cultivation and retention plans across all channels and media, including approaches for; upgrading, reactivation, saving all donor communications, and strategic testing of new approaches and techniques. Assist in the production of analysis and reporting, tracking and benchmarking of key performance indicators (KPI).

2.         Provide support in organizing and coordinating the day to day briefing and management of contractors, suppliers and relevant personnel within and / or outside the office to develop and implement donor retention and cultivation plans.

3.         Assist in identifying sections of donors who have high potential for more incomes (upgrades, middle and major donors and others as they arise) and create implementation plans. On approval put the plans into action in a timely and effective manner.

4.         Provide administrative and secretarial support, such as screening income correspondence, arranging meetings and drafting related minutes, maintaining filing systems, etc.

5.         Perform other duties, as required.

Qualification and Competencies required to perform the duties of the post:

a)         Education 

Completion of secondary education. Proficiency in computer applications, including MS Office. Vocational education with additional training in a relevant field an asset. University degree in a related field, such as in Marketing or Communications, preferred.

b)          Work Experience 

Five years general clerical work, which should have provided a good knowledge of clerical practices and procedures. Relevant field experience in supporting sales / marketing and / or fundraising combined with some administrative work experience preferred.

c)         Languages 

Fluency in English and Hindi required.

d)         Other Skills and Attributes 

•           Good organizational and communication (oral and written) skills

•           Service-minded with good interpersonal skills 

•           Tact, discretion, self-starter and good judgment

•           Ability to work under minimum supervision

•           Ability to handle and complete multiple tasks within deadlines

•           Good knowledge of computer applications, specifically interactive digital media

e)         Competencies 

i)  Core Values (Required)

•           Commitment       

•           Diversity and Inclusion      

•           Integrity

ii)  Core Competencies (Required)

•           Communication  [I]  

•           Working with People  [II]  

•           Drive for Results  [I] 

Functional Competencies (Required)

•           Analyzing [I]

•           Learning and Researching [I]

•           Planning and Organizing [I]

•           Following instructions and Procedures [I]

Applications consisting of a cover letter, an up-to-date CV and P11 Personal History form should be sent to nonprofitjobs@abcconsultants.net by close of business 3 September 2014.  

To download the P11 – Personal History form, visit the UNICEF India website at www.unicef.in and click on “Careers at UNICEF” at the bottom of the page. 

In order to ensure that your application is sorted correctly, please clearly mention the title and location of the post in the subject line of your e-mail/application. Only applications of short listed candidates will be acknowledged. This vacancy is open to Indian Nationals only.

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organizations.

UNICEF does not charge a fee at any stage of the recruitment process including application, interview, meeting, traveling, processing, training etc. UNICEF is a non-smoking working environment.