Wednesday, August 27, 2014

Senior Manager (Medical Services & Training) - Population Services International (Apply by: 26th Sept'14)



TITLE: Senior Manager-Medical Services &Training (under PEHEL Rajasthan)

LOCATION: Jaipur, Rajasthan

DEPARTMENT: Medical Services & Training

REPORTS TO: Senior Director –Programs & Functional Reporting to Deputy Director MST
SUPERVISES: Medical Training Specialist / Consultant - MST

GRADE LEVEL: VII (Senior Manager)

CATEGORY: Program Support & Management

DATE: 27-Aug-2014 

Population Services International, India is a registered Indian Society dedicated to the improvement of public health in India. As a mission, PSI makes it easier for people in the developing world to lead healthier lives and plan the families they desire by marketing affordable products and services. PSI’s core values are Measurement, Honesty, Pragmatism, Collaboration, Trust and Commitment Over the past twenty- five years, PSI has collaborated with the GoI and a number of donors to increase the use of modern contraception for family planning, to provide products and services for the health of mothers and children and to decrease the spread of HIV/AIDS. PSI harnesses the vitality of the private sector to address health problems of the low-income and vulnerable populations using social marketing to achieve positive behaviour change by promoting ideas, products and services conducive to better health. PSI promotes and distributes 11 health products, using commercial channels and outlets to make available quality health products at affordable prices. The basket of products includes condoms, oral contraceptives, intra uterine devices, emergency contraceptives, ORS, water purification solutions; IFA tablets; clean delivery kits and pre-packaged STI treatment kit. For more information, please visit


PSI is in third phase of implementation of the Women’s Health Project (WHP) named Pehel in India. Pehel project focuses on increasing use of Long Acting Family Planning Methods- the Intra Uterine Device and creating access to safe abortions in particular by working on medical abortions. Pehel project currently has a strong network of over 1000 gynaecologists who help in achieving the project goals. For effective implementation of Project deliverables PSI is looking for a Senior Medical Training Specialist Manager to improve performance of the network doctors with respect to quality of service delivery, through technical inputs, management and execution of trainings in collaboration with program team. He/she will also provide strategic inputs to the region for improved health impact.


Program Management, Development, Monitoring and Evaluation:
• Responsible for compliance with franchise goals and Pehel project objectives in the region.
• Using program management and evaluation teams input identifies and meets performance improvement needs of health care providers and franchise teams. 
• Provides training, participates in mentoring training and support visits and provides appropriate documentation of the same and onward feeding into MIS
• Facilitates qualitative research with health care providers; and other performance enhancement initiatives for achieving quality standards
• In collaboration with the state monitoring and evaluation team and HO Technical team gives input to the management system to enhance the effectiveness of training and support visits for health care providers.
• Participates as mentor of Franchise team.
• Assures that documentation, reporting and use of evaluation findings to improve interventions, are in place
• Provides inputs for development of concept papers and proposals.
• Support MIS Manager in compiling monthly data. 
• Coordinates with Regional communication team to promote the health services of the franchised outlets.
• Contributes to development of newsletter and technical letters by preparing or reviewing write-ups on program or technical issues.
• Provides technical inputs and support for new services that may be introduced in the region
• Keeps abreast with support from HO technical team of relevant public health issues, clinical guidelines and standards 
• Recommends policies and objectives to Director Programs & Deputy Director MST to ensure the most effective operation of franchise activities.
• Capacity building of the non-medical staff/field staff on the areas for which they are working.
• Builds partnerships through networking with public health professionals, key stakeholders including Govt officials, reputed training organizations /institutes/colleges

Coordination & Advocacy

• Promote a positive profile of the program and good understanding among other sectors, partners and communities about the program 
• Develop and maintain strong working relationships with all stakeholders – including government, Represent PSI in various advocacy forums to enhance visibility of the project

Financial Management

• Manage MST related program budget to maintain program expenditure within budget parameters

Human Resource Management

• Facilitate training of network providers and chemist 
• Monitor staff performance and develop staff capacity building plans 


• Post Graduate (preferable) in Gynecology & Obstetrics/ PSM/Public Health 
• At least 8 years of experience public health experience in Reproductive and Child Health including Family Planning.


• Excellent facilitation skills, good communication skills, with good spoken and written English and Hindi
• Excellent report writing and presentation skills
• Excellent networking and advocacy skills


1. Prime Competencies:

1.1 Drive Change and Innovation: act with urgency for continuous improvement and with a bias towards action; promote development of breakthrough solutions; embrace and advocate innovations that improve results; aggressively promotes the need for breakthrough improvements 

1.2 Develop Others: give people challenging assignments to develop their capabilities; provide timely coaching, instruction and feedback, create an environment where failure is seen as an opportunity to learn; Coaches others and helps them develop their knowledge and skills; Give people authority to make decisions 

2. Additional Competencies:

2.1 Act with Long term Perspective: take actions today to build a strong foundation for future success; identify and take advantage of emerging opportunities; keep PSI’s long-term goals in mind when addressing short-term issues and problems. Identifies and acts to create organizational capability needed to meet future organizational goals 

2.2 Manage Complexity: clarify issues in complex or ambiguous situations; balance competing priorities or goals; manage effectively in matrix organization; make timely decisions using available facts in ambiguous situations; make sense of inconsistent data; Keeps focused on key objectives and results when addressing the details of a situation 

2.3 Influence Decisions & Actions: build support for recommendations and decisions; find common ground and mutual benefits to gain agreement and commitment; show enthusiasm, excitement and passion for goals. Identifies and communicates benefits to get agreement. 

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of race, religion, national origin, sexual orientation or disability

Apply by: 26th Sept'14

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