Monday, January 13, 2014

Manager / Senior Manager Operations - B-ABLE

Name of the position: Manager / Senior Manager Operations

Reporting to: Business Head – Vocational Training

Department: Operations

Location: New Delhi

Summary of the position: Position is responsible for implementing the strategy for growth and expansion in the region. The position is responsible for achieving the Operational targets in a region comprising of several states. The incumbent would be required to manage the P&L size in excess of Rs. 10 Crores/annum and a staff size of more than 100 people. The position also holds administrative responsibility for the Regional Support Staff (Finance, HR, Admin, IT, accounts, MIS and training). 

Job responsibilities: 

Planning & Monitoring

• Plan and monitor execution of expansion plan in the region
• Monitoring Progress
• Introduce new Courses and run them properly
• Data Analysis and Reports
• Grievance management

Finance & Accounts

• Budget Tracking
• Fund Management
• Training of branch staffs 
• Monitor accounting in branches
• Finalizing half yearly audit


• Income generation, as per business plan targets.
• Responsible to achieve the top and bottom line targets set for the region for the year.
• Responsible for monitoring operating costs for the region.
• Responsible for 100% audit compliance in the region.

Planning & Monitoring
• Plan and monitor execution of processes and systems to improve operational efficiencies in the region.
• Establish systems and processes to track key performance metrics to aid in decision making.
• Track competitive activity and market trends and report to findings to the HO on a regular basis.
• Plan and monitor implementation of new Courses.
• Maintain and enhance retention of clients as per established targets for the region.

Team Management
• Ensure all branches in the region are adequately staffed through timely recruitment and induction training of Local Trainers, sales personnel and other employees including joining formalities and documentation.
• Manage transfers/deputations within the region based on organization policy and staffing needs.
• Anchor performance management process, promotions and development trainings of staff.
• Monitor leave management and payroll process to support Head Office HR Ops.
• Ensure compliance to labour compliance within the region.


• Manage training infrastructure in the region.
• Monitor training in against training plan.
• Anchor capacity building and refresher training for regional staff.


• Manage branch and RO infrastructure within the region.
• Manage end to end of branch opening including necessary registrations, agreements, bank account opening and asset register maintenance.

Job Specifications
• MBA/MSW in any stream from any recognized university
• Should have worked with Reputed Organization as a Centre Head / Centre Manager for at least 5 years.
• Ready to travel extensively into the Rural Villages. 
• Highly performance oriented/ target oriented.
• Excellent team player, with the ability to work in a collaborative and consultative manner

If you are looking for a challenging assignment and the above profile sounds like you, click on the following link: and apply by 9th February, 2014. Please choose the correct Position from the list. 

B-ABLE is an equal opportunity and diversity sensitive employer and women, persons with disability, SC/ST/ OBC/Muslim candidates are especially encouraged to apply.

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