Wednesday, May 28, 2014

Deputy Director (Facility Strengthening) - CARE India (Apply by: 5 June 2014)

Deputy Director- Facility Strengthening, 
Bihar TSU, CARE India, Patna

1.POSITION VACANT: Deputy Director- Facility Strengthening, Bihar TSU, CARE India, Patna (DDFS- CARE)


CARE India is a part of the CARE International Confederation working in 84 countries for a world where all people live in dignity and security.

CARE has been working in India for over 60 years, focusing on ending poverty and social injustice through comprehensive programmes in health, education, livelihoods and disaster preparedness and response.
In India, CARE focuses on the empowerment of women and girls because they are disproportionately affected by poverty and discrimination and suffer abuse and violations in the realization of their rights, entitlements and access and control over resources.

For more information about CARE India please visit


The confluence of four key factors creates a pivotal opportunity to accelerate progress toward achieving Government of Bihar’s (GoB) 2017 targets for reduction in rates of mortality, fertility and malnutrition and increase in immunization coverage.

The four factors comprise:

(1) Consistent political support from GoB to improve the health of women and children, exemplified most recently by the launch of the Human Development Mission (Manav Vikas Mission) under the chairmanship of Chief Minister in the state;
(2) Recent launch of the government of India’s (GoI) RMNCH+A strategy;
(3) Success of the Ananya program in identifying strategies and developing solutions that support these goals; and
(4) Recognition by the Health Department and Social Welfare (ICDS) Department of the value of the work ofAnanyaand other development partners in Bihar.

To capitalize on this opportunity, CARE will lead the establishment of a Technical Support Unit (TSU)constituted with major development partners (DFID/BTAST, UNICEF, UNFPA, NIPI and WHO/NPSP), that will closely work with and support the Health and Social Welfare (ICDS) Departments of the GoB in their endeavour to achieve rapid and sustainable change in health and nutrition.

The proposed TSU will provide catalytic support to the two departments to refine policies, systems and processes, transform capabilities and behaviours, and build ownership to unlock the potential of both public and private sector providers to effectively implement solutions.

The work of the TSU will focus on effective technical interventions in maternal and child health, family planning and nutrition. Key drivers of change will include the transfer of skills and building ownership of approaches and solutions by Health and Social Welfare (ICDS) Departments.

The Program Performance Support (PPS) Unit of the TSU will consist mainly of public health managers and technical resources to facilitate implementation of effective strategies at the block level through existing GoBprograms and resources at district and block levels.


The Deputy Director- Facility Strengthening (DDFS), under the supervision of the Director- Program Performance Support (PPS) will be overall responsible for ensuring quality delivery of program interventions across the state of Bihar.

The key role of the post holder will be to help facilities improve overall quality of RMNCH care and most importantly, ensure that the facilities reach and sustain Basic emergency obstetric and newborn care and  Comprehensive emergency obstetric and newborn care (BEmONC and CEmONC ) functionality which includes strategic visioning, on-going mentoring and techno-managerial support in the areas of planning, budgeting and fund flow, logistics and supplies, human resources and information systems for GoB, from the block till divisional levels through TSU teams deployed at each level.

The post holder will ensure: a) Effective contribution of program performance support team and leverage support of state machinery and development partners at various levels;
b) Transparent and effective use of all TSU resources in order to meet the project objectives;
c) Sound control, full compliance, best practice and effective and efficient management of all financial resources.

S/he will closely work with the technical team and the M&E cell under the guidance of Director- PPS, ensuring the technical integrity of interventions and promoting data driven management within project and in government systems.

Key Responsibilities:

A. Strategic and Operational Management Support:
(1) Support Director- PPS in ensuring that GoB health programs deliver high quality services across the state of Bihar;
(2) Responsible for supporting the health program with the implementation of effective facility level strategies and solutions to improve the overall quality of RMNCH services and also to help facilities reach and sustain BEmONC and CEmONC levels of functionality, as appropriate;
(3) As a part of the technical team, developing and rolling out a comprehensive plan to support facilities to attain BEmONC and CEmONC levels of care and high access and quality of FP services;
(4) Organizing the development of tools and materials required by the PPS team and by facilities for effective implementation of key interventions;
(5) Tracking progress of the Quality Improvement processes in individual facilities, particularly the targeted achievement of certification under the Family Friendly Hospital Initiative;
(6) Developing and using effective approaches for the analysis, interpretation and use of data from various sources, in close coordination with the Concurrent Monitoring and Learning team;
(7) Networking with government functionaries, other key players and development partners at the regional and district levels;
(8) Representing the program at all relevant forums at the district, regional and state levels as required for sharing of ideas and best practices;
(9) To stay abreast of changes on National Programs, best practices and innovations taking place in the sector.

B. Leadership and People Management Support:
(1) Assistance in planning and organizing initial and ongoing capacity and skill building activities for all constituents of the PPS team;
(2) To mentor Regional Technical Coordinators (doctors) located in regional teams and guide their efforts in supporting the improvement of quality of care in individual facilities;
(3) Periodically reviewing program progress and interim results to ensure alignment with the project goals and objectives;
(4) Ensuring understanding, ownership and competence of the PPS team to use data driven management including effective implementation of data-driven management to promote use of data for decision making by functionaries at each level;
(5) Strengthening and enhancing the technical quality of all program components through continuous and close coordination with the technical team at the state level, and also providing the latter feedback on the operational challenges of technical interventions and packages faced by regional teams;
(6) To provide supportive supervision to reporting line managers, ensure timely submissions of deliverables to the TSU and support implementation of the annual action plans;
(7) Hiring, orientation and effective deployment of quality manpower resources with the help of the HR Team;
(8) To effectively motivate team members for promoting their urge to constantly innovate new strategies and approaches for implementation;
(9) To mentor and coach direct reports and help develop their career paths with suitable organizational succession plans.


(1) The applicant must possess MBBS and/ or Masters Degree in Public Health/ Hospital Administration and/ or equivalent;
(2) Medical Degree in Obstetrics and Gynecology/ Surgery/ Pediatrics/ Anesthesia is desirable.

Essential Experience:
(1) Minimum five years of direct experience in mentoring Doctors/ Nurses/ Hospital Managers in improving quality of care in facilities;
(2) Demonstrated experience in managing teams.

Desirable Experience:
(1) Plus 10 years of experience in providing and managing clinical care in reputed facilities;
(2) Plus three years of experience in designing and implementing quality improvement procedures in health care contexts, particularly for strengthening facilities;
(3) Sound familiarity with concepts and practice of BEmONC/ CEmONC level care, as well as family planning procedures and services;
(4) Demonstrated experience in working with PHCs and CHCs, preferably in Northern States of India;
(5) Demonstrated understanding of the health administration setup in Bihar.

Essential Skills and Competencies:
(1) Ability to identify problem areas, analyze, plan, innovate and execute ideas, as well as impart knowledge and skills;
(2) Proven ability to analyze and interpret quantitative and qualitative health program monitoring and evaluation data, and disseminate analyses effectively to inform program staff;
(3) Ability to train/ mentor nurses and doctors for building clinical and managerial skills, and also mentor subordinates to be good mentors themselves;
(4) Forwards the belief that large government-run health programs can raise their performance to high levels;
(5) Demonstrated ability to mobilize government systems to strengthen national programs;
(6) Demonstrated ability to identify programmatic issues that require immediate attention, prioritize and take appropriate and timely action;
(7) Efficient decision making and problem solving skills;
(8) Excellent negotiation, communication and presentation skills;
(9) Strong interpersonal skills with demonstrated learning agility, pro-activeness and openness to embrace new technologies at work;
(10) Strong leadership skills with ability to build, develop and manage diverse teams including functioning effectively as a team member;
(11) Fluency in English is essential. Knowledge of any other local language/ Hindi will be an asset;
(12) Managing performance and accountability;
(13) Ability to travel extensively to gather first hand information on performance of PHCs.


The gross remuneration budgeted for this position is Rs. 22 lacs per annum. Offers shall be commensurate with the qualifications, experience and salary history, of the selected candidate.

7. LOCATION: The position will be based at Patna, Bihar.



Ms. Priyanka Sharma, Senior Consultant
Strategic Alliance Management Services P Ltd.
1/1B, Choudhary Hetram House, Bharat Nagar
New Friends Colony, New Delhi 110 025 
Phones: 011-2684-2162; 011-4165-3612; 011-4101-1564 and 011-4101-1565


Eligible candidates interested in this position are requested to apply to with a cover letter outlining how they fulfil the requirements of the position, along with an updated resume, giving details of three references, current cost to organisation and expected compensation, by or before June 5, 2014. Please mention where you saw the job announcement. For further details please visit our website

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