Wednesday, March 26, 2014

Chief Operating Officer - Digital Empowerment Foundation (Apply by: 25 April 2014)

Position: Chief Operating Officer (COO)

Location: New Delhi

Organisation: Digital Empowerment Foundation (DEF)

About DEF:
Set up in 2002, the Digital Empowerment Foundation (DEF) is a development entity with focus on Information Communication Technologies (ICTs) for development and good governance. It works in key areas of – Skill development & capacity building, social entrepreneurship, ICT services delivery, Information for empowerment & development (CIRCs), digital content & solutions for rural empowerment, youth and women empowerment, Local self-governance (Panchayats),
ICTs for Civil Society Organisations (eNGO), ICT solutions for MSMEs (eMSME), District Public Library as knowledge centres, Wireless solutions for communities (W4C), ICT for cluster development (Chanderiyan), ICTs for environment & natural resource management, Internet rights, Knowledge products and services (Research & case study products), Knowledge networks (the Manthan Award, mBillionth Award), Mobiles for Social & Behavioural Changes, Social Media for Development & Change, ICTs for regional development (North East India), Community Radio & Broadcasting solutions, ICT Academy for youth & institutional empowerment. DEF has presence in India, South Asia and initial interventions in Africa. Details at

Main purpose of job: The COO will be responsible for the coordination of the overall organizational programme and activity implementation and management at DEF. This includes all aspects of projects oversight and coordination in capacity building, leading policy advocacy strategy, production of training materials, organisation of national consultations and participation in periodic review processes, participation in national, regional and global processes, implementation, campaign and advocacy support to teams, partnership management, supervision of project staff, budget management, report writing and monitoring and evaluation. The COO will also contribute to strengthen the relationship between DEF and its partner members and be main liaison for overall Foundation work within the organisation and for external stakeholders.

Roles & Responsibilities

- Oversee administrative, HR, operational , finance and management of the Foundation activities in tune with globally and nationally accepted norms and rules
- Oversee all programme areas & activities of the Foundation
- Ensure compliance of organizational procedures and rules in running programmes and activities by programme personnel
- Ensure that programme finance verticals are streamlined and complied with as per requirements of external evaluations
- Ensure that COO becomes the nodal point of interactions and engagements in programme activity compliance, grievance and redressal
- Ensure that all programme heads are in sync with programme roles and responsibilities in close coordination with COO
- Ensure that programme challenges are managed and solved at COO level
- Ensure that programme activities under designated programme heads are properly documented and follows professional norms and rules in process documentation

Educational Qualification

- Must be at least a post graduate preferably in Management;
- Additional and relevant qualification is a value addition.

Professional Qualification Required

- Must at least have 10 years of experience in administrative and management level
- Must have adequate management and administrative skills with command over subject and convincing ability
- Must be adequate communication and leadership skills
- Must be having capacity to work under pressure and handle professional pressures
- Must have good documentation skills


This is a full time engagement. Remuneration is based on DEF’s salary scale for the position for COO. Short-listed candidates will receive specific information on the salary range on request.

Age limit: Candidates should be preferably in the age bracket 40 – 50 years

How to apply: 

Please send a CV and a covering letter in English that illustrates your interest in the position. You should include the following information:

• Your experience with organizational operation and management
• Your ICT experience
• Your experience in coordination and process management
• Your experience in networking and partnership building
• Your experience in coordinating teams, staff and clients targeting diverse programme and activity constituencies
• Your experience in financial management and streamlining
• Your background in programme management and team coordination, specifically in a social sector / development sector context especially in rural development context
• Your computer skills
• Languages you speak and write
• Other information you think might be of importance to our assessment of your application
• Three references: names, relationship, contact details; at least one of these should be related to orgnisational coordination and management that you have managed.

Please send this information via email with ‘DEF: Application for COO Position’ in the subject line to: by April 25, 2014 (12:00 midnight). Please note only short-listed candidates will be contacted.

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