Manager – Field Operations (NACO CSM) - Population Services International (Apply by: 26 Mar 2014)

POPULATION SERVICES INTERNATIONAL, INDIA

JOB DESCRIPTION

TITLE: Manager – Field Operations (NACO CSM)

No. of positions: 02

LOCATION: Mumbai and Nagpur

DEPARTMENT: Sales

REPORTS TO: State Program Manager

SUPERVISES: Trainee Area Sales Manager/Area Sales Manager/Sales
Representative

GRADE LEVEL: VI

CATEGORY: Program Support & Management

Population Services International, India is a registered Indian Society dedicated to the improvement of public health in India. As a mission, PSI makes it easier for people in the developing world to lead healthier lives and plan the families they desire by marketing affordable products and services. PSI’s core values are Measurement, Honesty, Pragmatism, Collaboration, Trust and Commitment Over the past twenty- five years, PSI has collaborated with the GoI and a number of donors to increase the use of modern contraception for family planning, to provide products and services for the health of mothers and children and to decrease the spread of HIV/AIDS. PSI harnesses the vitality of the private sector to address health problems of the low-income and vulnerable populations using social marketing to achieve positive behaviour change by promoting ideas, products and services conducive to better health. PSI promotes and distributes 11 health products, using commercial channels and outlets to make available quality health products at affordable prices. The basket of products includes condoms, oral contraceptives, intra uterine devices, emergency contraceptives, ORS, water purification solutions; IFA tablets; clean delivery kits and pre-packaged STI treatment kit. For more information, please visit www.psi.org.in


A. POSITION PURPOSE: 

PSI is implementing a NACO supported Condom Social Marketing Project in 33 districts of Maharashtra. To implement this project, PSI is looking for a Manager – Field Operations (NACO CSM) and these positions are subject to Donor funding.

B. DUTIES AND RESPONSIBILITIES:

1. Develop Location plans in accordance with overall State project strategy
2. Lead the recruitment, orientation and support of staff to undertake all aspects of the program deliverables in NACO CSM program.
3. Oversee, Supervise and support direct reports to meet project deliverables of sales.
4. Responsible for overseeing the Location sales operations to include managing the super stockiest/stockiest in the state.
5. Identify and define technical requirements of team members and collaborate with state and National Technical teams to fulfill those.
6. Oversee collection and reporting of data required under the Assigned locations and accommodate project-wide monitoring activities
7. Review and analyze Location level data regularly to improve local management and decision-making.
8. Accountable for the prudent management of all administrative and financial activities in accordance with program needs and PSI policies and procedures
9. Provide regular, concise reporting on program activities
10. Responsible for liaison and coordination with stakeholders like TSG, WBSACS, state govt. agencies, and TI & THP partners etc.
11. Accomplish activities consistent with the work plan, goals and objectives of the program
12. Provide training, mentoring and support to field sales staff.
13. Analyze the MIS system reports and provide feedback and revised implementation plan as per identified gaps in line to achieve project deliverables.
14. Support in micro planning to field managers.
15. Facilitate capacity building activities of staff as per need assessment by HR.
16. Submission the reports from the field within the time.
17. Conduct regular staff program reviews including budget utilization and suggest mid- course corrections, if any.
18. Increase the penetration and sale of Other PSI products in Maharashtra to increase the Program Income base.
19. Work closely with State Program Manager and support to achieve program deliverables of the state.


C. QUALIFICATION AND EXPERIENCE:

1. Post-Graduate degree, preferably MBA.
2. Seven (7) & above years of experience in hard core sales operation at state level, preferably from FMCG.

SKILLS:

1. Desire to contribute to improved public health in India and an understanding of public health issues in India.
2. Strong leadership and managerial skills
3. Demonstrated understanding of the behavior change communication, research and technical medical services.
4. Strong report writing & presentation skills
5. Planning & Organizational Skills
6. A team player with strong training & mentoring skills
7. Excellent communication skills both oral and written. Knowledge of regional languages would be an advantage.
8. Good computer skills.
9. Highest integrity, maturity and professionalism
10. Willingness to travel extensively in Location 70-80% of time

3. COMPETENCIES:

1 Result Focused- Move focus from analysis to action; show persistence to overcome obstacles; take immediate action to solve problems; ensure follow-up through. Persists to overcome obstacles. Takes immediate action to resolve problems. , Establishes challenging personal goals and strives to meet them, Monitors and reports progress against targets to keep others focused on meeting objectives, explains what is needed and motivates people to do what needs to be done, Shows others a well-defined path to achieving new and/or challenging goals, and Sets clear and concise standards to drive performance at the source.

2. Customer Service Orientation Work Closely with the People PSI serves to find out what they value the most, Develops solutions that respect client’s needs, Reduces complexity (e.g., operations, service, systems whenever possible), Addresses the source, not just the symptoms, of client problems , Develops solutions that respect clients’ stated needs ,Actively promotes the needs of clients within PSI ,Ensures prompt follow through on client issues or requests ,Asks clients for feedback to identify areas for improvement

3. Attention to Detail - Ensure that all important details of a situation are attended to; develop and follow systems to keep things in order. Requests or seeks data or back-up information to support others’ assumptions. Goes beyond normal procedures to ensure the accuracy and clarity of information and assumptions. Reviews data for accuracy and completeness. Develops and follows systems or procedures to keep things in order. Reviews own and other’s work to check that details are accurate
4. Promote Teamwork- Lead and build toward common goals; create a high-performance work environment where people pull together to get the job done. Establishes team performance measures with the active participation of other team members, Helps team members clarify their roles enabling them to work together more effectively, Provides training for people on how to operate effectively as a team

5. Take responsibility -Take preventive action to head off anticipated problems. Takes an active part in addressing problems, Initiates needed actions without waiting for direction, Takes responsibility for quality of own work product ,Follows through to address issues that come to him/her but may not be in his/her area of responsibility ,Takes charge in situations which lack clear accountability, direction or goals ,Takes advantage of emerging opportunities and challenges

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of race, religion, national origin, sexual orientation or disability

last date is 26 March 2014 ,All the applications needs to be directed at recroi1@psi.org.in