JOB DESCRIPTION
Title: Executive Assistant
Division/Department: ED
Location: Bangalore
Reporting Relationship: CEO
SUMMARY
Reporting
directly to the ChildFund India
National Director (ND)/ChildFund India Society CEO, the Executive Assistant
serves as the primary point of contact for internal and external constituencies
on all matters pertaining to the Office of the ND/CEO. The Executive Assistant
also serves as a liaison to the ChildFund India Society (known as the Society)
board of directors; organizes and coordinates executive outreach and external
relations efforts; and oversees special projects.
The Executive Assistant must
be creative and enjoy working within a large, complex, non-profit development
environment that is mission-driven, results-driven and community oriented. The
ideal individual will have the ability to exercise good judgment in a variety
of situations, with strong written and verbal communication, administrative,
and organizational skills, and the ability to maintain a realistic balance
among multiple priorities. The Executive Assistant will have the ability to
work independently on projects, from conception to completion, and must be able
to work under pressure at times to handle a wide variety of activities and
confidential matters with discretion.
DUTIES/RESPONSIBILITIES
Executive Support to the National
Director:
Schedules and
manages calendar of appointments; arranges detailed travel plans, itineraries,
and agendas; completes expense reports.
Plans,
coordinates and ensures the ND/CEO's schedule is followed and respected.
Provides "gatekeeper" and "gateway" role, creating win-win
situations for direct access to the ND's time and office.
Composes,
compiles, and/or supports ND/CEO in preparation and presentation of reports,
proposals, budgets, and related activities in servicing and developing
contracts and relationships with stakeholders and partners.
Liaises with
NO Communications Officer for specific written communications to external
stakeholders, in response to requests for materials regarding the ND/CEO and
the organization in general.
Researches,
prioritizes, and follows up on incoming issues and concerns addressed to the
ND/CEO, including those of a sensitive or confidential nature. Determines
appropriate course of action.
Provides a
bridge for smooth communication between the ND/CEO's office and internal
departments; demonstrating leadership to maintain credibility, trust and
support with senior management staff.
Acts as a
"barometer," having a sense for the issues taking place in the
environment. Keeps ND/CEO well informed of upcoming commitments and
responsibilities, following up appropriately.
Prioritizes
conflicting needs; handles matters expeditiously, proactively, and
follows-through on projects to successful completion, often with deadline
pressures.
Follows up on
contacts made by the ND/CEO and supports the cultivation of ongoing
relationships.
Maintains
correspondence files, ensuring confidentiality of sensitive information is
safeguarded.
Board Support and Liaison:
Serves as the
CEO's administrative liaison to the India Society's board of directors.
Maintains discretion and confidentiality in relationships with all board
members.
Communicates
directly, as instructed by and on behalf of the CEO, with Board members.
Develops
board agenda; compiles board meeting packets, ensuring accuracy, completeness
and timely distribution of materials board members.
Attends board
meetings; records and transcribes board minutes in accordance with established
process.
Composes
complex documents (executive summaries, correspondence, agendas, minutes,
newsletters, event programs, directory, reports, etc.) to record activities,
provide written reference and/or convey information to board members, staff,
and the public, as required.
Assists board
members with travel arrangements, lodging, and meal planning, as needed.
Complies with
applicable rules and regulations set in bylaws regarding board and committee
matters, including advance distribution of materials before meetings in
electronic/paper format.
Maintains
documents, files and records (e.g. policy book, official Board book/registry,
etc.), ensuring current, accurate and accessible information, and an audit
trail for assurance review.
QUALIFICATIONS/EXPERIENCE
• Strong
organizational skills that reflect ability to perform and prioritize multiple
tasks seamlessly with excellent attention to detail
• Very
strong interpersonal skills and the ability to build relationships with
stakeholders, including staff, board members, external partners and donors
• Demonstrated
experience in the preparation of agendas and minutes with an understanding of
board governance requirements, and associated regulations.
• Expert
level written and verbal communication skills
• Demonstrated
proactive approaches to problem-solving with strong decision-making capability
• Emotional
maturity
• Highly
resourceful team-player, with the ability to also be extremely effective independently
• Proven
ability to handle confidential information with discretion, be adaptable to
various competing demands, and demonstrate the highest level of customer/client
service and response.
• Demonstrated
ability to achieve high performance goals and meet deadlines in a fast paced
environment
• Forward
looking thinker, who actively seeks opportunities and proposes solutions
EDUCATION AND EXPERIENCE REQUIREMENTS
• Post
Graduate degree in Development Studies/Social Sciences degree required.
• Basic
bookkeeping skills, and experience in general management.
• Strong
work tenure: eight years’ experience supporting Executives, preferably in a
non-profit organization.
• Strong
communication skills in English & Hindi (oral & written)
• Willingness
to travel ( 30% )
• Experience
and interest in internal and external communications and partnership
development.
• Well-developed
keyboard and computer skills with an advanced working knowledge of Microsoft
Office, (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social
Media web platforms.
Please send
your profile to recruitment@childfundindia.org before 20th April, 2014 mentioning
clearly the Position Title in the subject line. Kindly mention your current
salary/ expectations if any.
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