Friday, March 14, 2014

Manager Program (Coaching) - PSI - Apply by: 17th March 2014



TITLE: Manager Program (Coaching)

LOCATION: Lucknow, Uttar Pradesh

DEPARTMENT: Programs (BetterBirth)

REPORTS TO: Implementation Lead


CATEGORY: Program Support & Management

LAST DATE: 10th March 2014

Population Services International (PSI) is a non-profit, Indian Society which began operations in 1988. It is affiliated with PSI in Washington, DC which has similar connection to organizations in 60 different countries ( PSI is dedicated to the improvement of public health through promotion of products, services and information which empower people to protect themselves from preventable diseases. PSI currently operates in 10 states with a full-time and contract staff of 1200 persons. PSI is rolling out a project to improve the maternal and child health outcomes by (1) rollout the World Health Organization Safe Childbirth Checklist program in birth facilities in approximately thirty districts in Uttar Pradesh, and (2) measure whether the program reduces complications and deaths of mothers and newborns. The Safe Childbirth Checklist Project is being implemented by the Harvard School of Public Health (HSPH) with financial assistance from the Bill & Melinda Gates Foundation (BMGF). For more information, please visit


The Manager Programs (Coaching) will support the Intervention Lead in training, technical backstopping and mentoring the coaches based in about 60 public health facilities across the state of Uttar Pradesh. The Manager Program will help resolve issues during the Support phase of Implementation with the help of Implementation Lead and Team Leads


• Conduct initial training of coaches using tools and materials developed under the BetterBirth program.

• Participate in initial orientation and coaching for coaches in the hubs /facility staff for implementation of the checklist.

• Develop interval refresher training with inputs from technical teams including PSI and HSPH.

• Review MIS data weekly with DCOP to evaluate issues-focusing on the Support phase of implementation. These may include lack of progress of facilities, birth attendants not taking up the checklist, transportation challenges, etc.

• Regular communication with and reporting to Lead- Implementation about progress and challenges in Support phase of implementation.

• Develop various training manual to intervention as and when need arises

• Enhance interpersonal communication skills of program teams for checklist training and coaching.

• Address issues facing coaches in the field and support them on dealing with those issues.

• Extensive travel to support the coaches in the field , while doing support visit, in coordination with Implementation Lead and TL


• M.Sc Nursing (Maternal and Child Health) or degree in any medicine field

• A degree in Public Health will be an added advantage

• Strong technical knowledge in Maternal and Child Health

• At least five-seven years of teaching experience for nurses / public health professionals

• Management qualification/experience and prior experience of working in Public health programs would be valued.


• A team player with strong facilitation

• Interpersonal/human relations skills

• Problem-solving abilities

• Documentation

• Training and facilitation skills

• Good computer skills

• Working knowledge of Hindi is a must for this position.

• Experience with PSI may be considered in lieu of stated qualification and experience.

• Willingness to travel throughout rural Uttar Pradesh

• Strong commitment to quality in health care

• Interest in research and evidence-based practice

• Ability to work collaboratively with nursing, doctors, public health professionals


1. Develop Others: give people challenging assignments to develop their capabilities; provide timely coaching, instruction and feedback, create an environment where failure is seen as an opportunity to learn.

2. Drive Change & Innovation: act with urgency for continuous improvement and with a bias towards action; promote development of breakthrough solutions; embrace and advocate innovations that improve results.

3. Act with Long-Term Perspective: take actions today to build a strong foundation for future success; identify and take advantage of emerging opportunities; keep PSI’s long-term goals in mind when addressing short-term issues and problems.

4. Communicate & Share Information: Communicates clearly, concisely and to the point, Keeps the appropriate people up to date on progress against goals, Adapts his/her level of speaking to ensure understanding of people whose native language is not his/her own.

5. Manage Complexities: clarify issues in complex or ambiguous situations; balance competing priorities or goals; manage effectively in matrix organization; make timely decisions using available facts in ambiguous situations; make sense of inconsistent data.

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of race, religion, national origin, sexual orientation or disability

We will collect the CVs at:

Last date of receipt of applications: 17th March 2014

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